Private Policy

valid date: 2020-APR-28


This Privacy Policy describes: The ways we collect personal data about you, why we do so, and how we use your personal data. This Privacy Policy applies to Lucida Games' games, sites and related services. We may periodically update this Privacy Policy by posting a new version on If we make any material changes, we will notify you as required under applicable law, including by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.

Contact Us

If you have questions about data protection, we encourage you to primarily contact us through email:

The Data We Collect

The categories of personal data we collect depend on the Services you use, and the requirements of applicable law.

Data We Collect Automatically

Data about your account and game progress, including in most cases an automatically created internal account ID; Your IP address and mobile device identifiers (such as your device VAID or advertising ID); Data about your device, such as device name and operating system, browser type and language, internet service provider, and mobile carrier; Data we collect with cookies and similar technologies; Approximate location data (as derived from IP address); Data about your use of the Service, such as gameplay data, purchases made and your interactions with other players inside the Service.

Data we collect from our partners

We also use third-party partners, such as social networking sites, data analytics providers and advertising networks to supplement information we have about you.

Why Collect Your Data

To make the Service work, we may process data necessary to
 Create accouts
 Operate the service
 Verify and confirm payments
 Provide and deliver products and services you request
 Send you Service-related communications

To keep the Service safe and fair

Ensuring a level playing field in the Service is a top priority for us. In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to
 Analyze and monitor use of the Service and its social features
 Moderate chats either automatically or manually
 Take action against fraudulent or misbehaving players


In all of the above cases and purposes, we may analyze, profile and segment all collected data.

Who May See Your Data

Apart from Lucida Games, your data can be accessed by others in the following situations:
 Other players and users - Social features are a core component of our games. Other players and users may, for example, see your profile data, in-game activities and read the messages you have posted.
 Our service providers - Lucida Games has vendors who help us to provide the Service. These vendors process your data only at and according to Lucida Games' instructions to provide the Service, and perform tasks such as hosting, player support, advertising, analytics and fraud prevention.
 Other companies and public authorities - In order to verify payments and combat fraud and illegal activity, we may process and disclose data with other companies and organizations and provide it to public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.

International Data Transfer

Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy.

Your Rights And Options

(1)Opt-out of marketing emails and other direct marketing: You may opt-out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications, or by changing your in-game settings. The updated settings may not be effective immediately. Note that you may still continue to receive non-promotional communications from us.
(2)Push Notifications: We may send you push notifications through our mobile applications. You may at any time opt-out from receiving these types of communications by changing the settings on your mobile device.
(3)Opt-out of targeted advertising: You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and turning off "Allow Apps to Request to Track" or selecting "Limit Ad Tracking" (Apple iOS) or "Opt-out of Interest Based Ads" (Android).
We will respond to all requests within a reasonable timeframe. If you wish to exercise any of your data subject rights described above, please use the support options described in "Contact Us" above. We will respond to all requests in accordance with applicable laws.

Data Protection

In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration. We retain your data for as long as your account is active or as needed to provide you the Service. We may for example periodically de-identify unused game accounts, and we may regularly review and de-identify unnecessary data. Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.


Protecting children's privacy online is very important to us. Generally, our Services are not directed to children under 13 (or other age as required by local law), and the Services do not knowingly collect personal data from children, except as described in the following paragraph. If you are a parent or guardian and wish to review personal data collected from your child, or have that information modified or deleted, you may contact us as described above. If we become aware that a child has provided us with personal data contrary to the above, we will delete any personal data we have collected, unless we have a legal obligation to keep it, and terminate the child’s account and/or revert them to the underage experience, as applicable.